Part of the Skills Shop

Answer support emails in minutes, not hours

A Claude Skill that walks you step by step through building your own AI support ticket hub, with drafted replies, phone alerts and one-click answers.

Sound familiar?

Is customer support eating your day?

  • The same "where's my login?" and "I didn't get my download" emails, over and over
  • Messages scattered across your inbox, DMs and comments
  • Writing every single reply from scratch
Introducing

The AI Support Ticket Hub

This Claude Skill helps you build a simple support system for your business. Customers fill in your branded support form, every ticket lands in one place, and AI drafts a reply in your voice.

You get a ping on your phone, check the draft, and reply from your own inbox in one click. It runs on free tools, and Claude sets it all up with you.

AI Support Ticket Hub Claude Skill mockup
How it works

Four simple steps

1

Install the skill

Upload it to Claude in about two minutes. Your Start Here guide shows you exactly where to click.

2

Answer a few questions

Claude asks about your business, links and reply times, then writes your AI reply prompt, form wording and alerts for you.

3

Build it with Claude

Claude guides you through Airtable, Fillout and Slack one part at a time. Stuck? Send a screenshot and it tells you what to click.

4

Reply in one click

New tickets arrive with a reply already drafted. You get a ping, check the draft, click Reply and send.

FAQ

Questions, answered

Do I need to be techy?

Not at all. Claude walks you through every click in plain English, and you can send it a screenshot whenever you're not sure what to do next.

What do I need?

A paid Claude plan (Pro, Max, Team or Enterprise), because custom skills aren't available on the free plan. You'll also set up free Airtable, Fillout and Slack accounts as you go.

How long does it take?

About 90 minutes from start to finish. You can stop after any part and pick it up later.

Are there monthly costs?

The whole system runs on the free plans of Airtable, Fillout and Slack. Free plan limits are set by those companies and can change, so check them when you sign up.

How do I get it?

Straight after checkout you'll get a download with the skill file, a readable copy of the guide and your Start Here PDF.

Can I use it with ChatGPT?

The skill is made for Claude. The readable copy of the guide is included too, so you can follow the steps on your own if you prefer.

Claude Skill

AI Support Ticket Hub

$49

  • The AI Support Ticket Hub Claude Skill
  • Your Start Here guide (PDF) with install steps
  • Your AI reply prompt, personalised to your business
  • Form wording, thank-you message and Slack alert templates
  • A one-click Reply button setup
  • Built-in troubleshooting for the most common snags
  • Email support if you get stuck
Get instant access

Instant download. Needs a paid Claude plan.

Liya Bergen smiling in a pink jumper

Hi, I'm Liya, founder of Creator Hustle AI. I've been building online courses and digital products since 2014. I built this exact support system for my own business, and now every ticket arrives with a reply already drafted. This skill shows you how to build yours.

Less time on support, more time for what you love

Your customers get quick, friendly answers, and you stop starting every reply from a blank page. Set it up once, and it keeps working for you.